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Services

Our team is at your disposal for any additional information. Choose your contact method below.

Custom Engraving

MAZARIN gives you the possibility to engrave your engagement and wedding ring* with a word, a date, a secret message … This personalisation, adapted to the particularities of the jewellery creation, is provided free-of-charge for three months, counting from the purchase date. *Only creations from the Marriage collection can be engraved, with the exception of those made of black gold.

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the adjustment

MAZARIN can adjust the following jewellery creations: Elephant cuff bracelets and paved necklaces, and Eboris bracelets and necklaces. This adaptation provides the wearer with an optimal comfort, while respecting the jewel’s particularities.

Adjust a jewel

rings

Each of MAZARIN’s rings has different proportions, which are more or less large, covering partly or entirely a phalange. If you do not know your ring size, please contact us so that we can determine it together, according to the model you have chosen and the finger on which it will be worn.

Size guide    Contact us

Bracelets

All of MAZARIN’s bracelets are available in the indicated sizes. To determine which one is right for you, take a ribbon, wrap it around your wrist and mark, with a pen, the point where the ribbon crosses. Then measure it using a ruler and add 15 millimetres. Consult the table to select the size which is closest to your measurement. If it falls between two sizes, choose the smaller one if you like a close fit, or the larger one if you prefer a looser fit. If you have chosen a cuff-style bracelet, consult the following schema to determine your size:

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Earrings

MAZARIN’s earrings, pendants and clips have been conceived to fit all ear types. The clips can be worn either on the right or left ear, in a central or higher position. With their specific closing system, they provide a fit which is as comfortable as it is secure.

Deliveries

MAZARIN sends your jewel to you using the name and address that you have provided, at a previously agreed date and time. This transport, conducted by a specialised company, is secure and runs from our workshops up to an obligatory in-person delivery. MAZARIN can also keep your jewellery creation at your disposal and welcome you, by appointment, in our showroom, at 34 rue du Faubourg Saint-Honoré - 75008 Paris, 2nd floor, from Tuesday to Saturday, from 10 am to 6 pm.

Delivery times & rates

Depending on the availability of the jewellery creation you have chosen, it will dispatched within 5 days. If it is unavailable, or must be adjusted or engraved in our workshops, the period may vary between 4 and 6 weeks. In France and the EU zone, delivery is free-of-charge. Internationally, delivery is free-of-charge for a purchase of at least 1,000 euros; any entry taxes will be borne by the buyer.

Returns

With the exception of jewellery creations that have been personalised, and according to the conditions for exchanges and returns below, MAZARIN provides the possibility to exchange or have fully refunded a jewel that does not meet your requirements.
Any process of exchange or refunding must first be organised. Please contact us for guidance in this procedure.

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CONDITIONS FOR EXCHANGES AND RETURNS

The jewel creation must have been purchased: on the site mazarin-paris.com in our showroom: 34 rue du Faubourg Saint-Honoré-75008 Paris, 2nd floor, from Tuesday to Saturday, from 10 hours AM to 18h30 PM; via the customer service Mazarin.

The jewelry creation: will not be personalized or engraved; will not have been worn, damaged or salty; will be returned in its original packaging, accompanied by its certificates. No refund can be made before reception and control of the room by Mazarin.

The buyer has a period of 14 days, from the date of receipt, to return the jewellery. If a longer period is required, the buyer will have to inform MAZARIN at the time of the order.

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